Privacy Policy

Snapt ("we," "us," or "our") operates the website snapt.me (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect

1.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information:

• Email address
• First name and last name
• Phone number
• Company name and job title
• Social media account information (when provided for service delivery)

1.2 Usage Data

We may collect information on how the Service is accessed and used, including your IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

• To provide and maintain our Service
• To notify you about changes
• To provide customer support
• To improve our Service
• To send marketing communications (with consent)

3. Legal Basis for Processing (GDPR)

For EEA users, our legal basis includes: contract performance, consent, legitimate interests, and legal compliance.

4. Data Retention

We retain Personal Data only as long as necessary for the purposes outlined in this policy.

5. Your Data Protection Rights

• Access: Request copies of your data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Data portability: Request data transfer

6. Security

We use commercially acceptable means to protect your data, but no method is 100% secure.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic and improve your experience. A cookie is a small file placed on your device.

By using our website, you consent to the use of cookies as described below unless you explicitly opt out through our cookie preferences panel.

7.1 Types of Cookies We Use

Essential Cookies: Required for the website to function properly. These cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website. These are enabled by default and can be disabled through our cookie preferences panel.

7.2 Analytics Services

We use the following third-party analytics services, which are active by default unless you opt out:

• Google Analytics 4: Collects information about website traffic, page views, and user behavior. Google Privacy Policy
• Microsoft Clarity: Records session replays and heatmaps to help us understand user experience. Microsoft Privacy Statement

7.3 Your Cookie Choices (Opt-Out Model)

When you first visit our website, you will see a cookie consent banner. By continuing to browse our site, clicking "Accept", or closing the banner without action, you consent to our use of analytics cookies. Analytics are loaded by default to ensure we can improve our services.

You have the following options:

• Accept: Confirms your consent to analytics cookies
• Customize: Opens a preferences panel where you can disable specific analytics services

Important: If you click "Customize" but do not complete the process by clicking "Save Preferences", analytics will remain active. You must explicitly save your opt-out choice for it to take effect.

You can change your cookie preferences at any time by clearing your browser's local storage and revisiting our site, or by contacting us.

7.4 Browser Settings

Most web browsers allow you to control cookies through their settings. However, blocking all cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Consent

By using our website, you consent to this Privacy Policy and agree to its terms.